2000 Series

2000 Series Scoreboards

The 2000 Series scoreboard was built to last. Due to the continuing advancement of technology and the rising number of parts that are becoming obsolete, the 2000 Series Scoreboards from All American can no longer be supported by our technical support team. Because we pride ourselves in customer service and satisfaction, we have scanned the manuals in our archive and included them on our manuals page. We've also developed this page to address some common solutions to problems that our valued customers may have come across in the past 20+ years. We hope you find this information helpful, and we hope that you consider All American for your next scoreboard purchase.

Quick troubleshooting Guide (2000 Series Only)

Scoreboard does not respond to the console.
The most common issue for our 2000 scoreboard is the result of a single LED located on the receiver board (located behind the service panel of the scoreboard). This LED was intended to supply valuable troubleshooting information. This LED, however, was prone to shorts. Once we detected the problem, we began manufacturing our scoreboards without this LED installed.
If your console does not communicate with the scoreboard - or it loses communication to the scoreboard after a period of time - this LED is the likely culprit. Disconnect power to the board and locate the receiver board. If you see a Red LED (located next to the wires soldered directly into the board), simply snip the leads of the LED and remove close to the solder joint, breaking the connection. Check all chips on the receiver board to ensure that they are seated correctly. If any pins or connectors are loose or folded under the chip, carefully remove and attempt to reconnect. Reinstall service door and power up scoreboard and console. Enter code and test scoreboard.

Still not fixed? Check data cable for any stress points or defects. This cable is still used by All American, however you may need to use existing pins and connectors inside your console if you choose to replace. Please note that this cable supplies data to the scoreboard and power from the scoreboard to use in the console. Always disconnect power from scoreboard before servicing.

Entire digit is out after replacing a lamp.
It is extremely important to disconnect the scoreboard from power prior to any bulb replacement. Before disconnecting power, take a picture, sketch a diagram or mark the broken bulbs with a marker to ensure that the correct bulbs are removed. Removing light bulbs with the power on is dangerous to both you and the scoreboard. Failure to disconnect power can harm the resistors behind the digits, causing the digit to fail. Because of obsolete parts, once the digits are bad, repair can be difficult. The best way to avoid this problem is to avoid the cause of this problem.

Have a more specific problem or need parts?
As mentioned above, parts are no longer being manufactured. Some items are available from our inventory (bulbs, transformers, etc) and can still be purchased while supplies last. Please send us an email describing your problem or requesting your parts needed. No emails can be answered without a model number or part description - model numbers can be found on the lower right hand corner of your 2000 Control Console and part numbers can be found in the manual. We will answer all emails on a first come first serve basis - answers cannot be made immediately. Be sure to include contact information, as well as the best time you can be reached. We will continue to make improvements to this site as we receive your feedback. We thank you for your continued interest in All American Scoreboards and hope that you consider All American for your next scoreboard purchase.